Customize box-office options

Complete the module

1. Introduction to the Box Office module

0:37

2. Operational configuration options

2:04

3. Previous settings

2:41

4. Hardware configuration

2:07

5. Specific settings from Box Office

1:45

6. Customize box-office options

1:04

7. Print add-ons associated with an entry

0:54

8. Ticket sales at the box office

1:24

9. Charge guest lists at the door

0:53

10. Separate Box Office and access areas

1:24

11. Late entry fee

1:07

12. Refund tickets sold through Box Office

0:48

13. Uncheck guest lists

0:42

14. Assign products to promoters

1:29

In this chapter

You’ll learn how to enable or disable key options like cash payments or on-site refunds and tailor Box Office to your real operations.

Adjust key options for your on-site operations

In this final Box Office settings video, we’ll look at how to personalize your box-office operations from the Fourvenues PRO configuration panel.
These settings determine how lists are received, sales are managed, and payments are enabled.

Access general Access settings

Log in to Fourvenues PRO.
Go to Settings → General settings.
Scroll to the Access section.

Here you’ll find four main options you can enable or disable depending on your operation:

Gender distinction in lists

Enable this option so that, when receiving attendees from guest lists, you can distinguish the customer’s gender.

This information can be useful for internal statistics and post-event analysis.

Display sales count

This option allows you to view, in the main Access screen, the number of tickets sold, broken down by type.
It helps you monitor sales performance in real time directly from the app.

Refund tickets from the box office

Enable this feature if you want your staff to be able to refund tickets directly from Box Office — useful in cases of mistakes, cancellations, or other operational reasons.

Cash payments

Enable or disable the option to accept cash payments at the box office.
This configuration depends on your logistical needs, cash-control procedures, or internal policies.

These options allow you to adapt Box Office to your team’s management style, giving you the level of control you decide.
In the next videos, you’ll see real use cases to apply everything you’ve learned. Let’s go!