Hardware configuration

Complete the module

1. Introduction to the Box Office module

0:37

2. Operational configuration options

2:04

3. Previous settings

2:41

4. Hardware configuration

2:07

5. Specific settings from Box Office

1:45

6. Customize box-office options

1:04

7. Print add-ons associated with an entry

0:54

8. Ticket sales at the box office

1:24

9. Charge guest lists at the door

0:53

10. Separate Box Office and access areas

1:24

11. Late entry fee

1:07

12. Refund tickets sold through Box Office

0:48

13. Uncheck guest lists

0:42

14. Assign products to promoters

1:29

In this chapter

You’ll learn how to correctly pair your printer and card reader with the system so that on-site sales run smoothly with no technical issues.

How to connect your printer and card reader step by step

Before operating with Box Office, make sure your physical devices are properly connected: the printer and, if needed, the card reader for payments.
Here’s how to get everything ready directly from your Android device.

Pair your printer via Bluetooth

Go to your device settings.
Open the “Connected devices” section.
Tap “Pair new device.”
Turn on your printer and press the rear button twice.
A sheet will print automatically with the Bluetooth details.
The printer name will appear as something like “Cloud Print ####.”
On your Android device, select that name and pair it.

✅ Your printer is now connected to the device.

Configure printer and card reader from the app

Open the Access app.
Log in with your organization.
Select the event.
Tap the box-office icon (top right corner).
Tap the three dots → Settings.

Here you’ll find options to:
– Configure printer (Bluetooth).
– Configure card reader.

Finalize configuration from the app

• Under the printer section, click the dropdown.
• Accept the app permissions (“while using the app”).
• Select the printer name you paired earlier.

For the card reader:
• Click the dropdown.
• Select the device that matches the serial number (shown below the barcode on the reader).