Print add-ons associated with an entry

Complete the module

1. Introduction to the Box Office module

0:37

2. Operational configuration options

2:04

3. Previous settings

2:41

4. Hardware configuration

2:07

5. Specific settings from Box Office

1:45

6. Customize box-office options

1:04

7. Print add-ons associated with an entry

0:54

8. Ticket sales at the box office

1:24

9. Charge guest lists at the door

0:53

10. Separate Box Office and access areas

1:24

11. Late entry fee

1:07

12. Refund tickets sold through Box Office

0:48

13. Uncheck guest lists

0:42

14. Assign products to promoters

1:29

In this chapter

You’ll learn how to handle tickets that include consumables or other benefits — scan them and automatically deliver all associated add-ons.

Scan tickets and deliver add-ons automatically

This use case shows how to proceed when a customer arrives with a ticket purchased online and needs to receive the add-ons included with it (such as a drink, cloakroom, or merchandise item).

Prerequisites

Before operating, make sure of the following:
– The printer is correctly connected.
– In the Access app, the option Print add-ons when scanning is enabled.

Step-by-step procedure

The customer presents their ticket (previously purchased online).
Scan the ticket using your device.
The system will automatically print the associated add-ons.

Example: If the ticket includes one drink and one cloakroom voucher, two separate slips will be printed — one for each service.

No additional action is required. The system automatically detects and prints all included add-ons.

With this operational flow, you’ll improve the customer experience and speed up the delivery of services included with the ticket.
Continue with the next chapter to discover more real-world use cases.