Uncheck guest lists

Complete the module

1. Introduction to the Box Office module

0:37

2. Operational configuration options

2:04

3. Previous settings

2:41

4. Hardware configuration

2:07

5. Specific settings from Box Office

1:45

6. Customize box-office options

1:04

7. Print add-ons associated with an entry

0:54

8. Ticket sales at the box office

1:24

9. Charge guest lists at the door

0:53

10. Separate Box Office and access areas

1:24

11. Late entry fee

1:07

12. Refund tickets sold through Box Office

0:48

13. Uncheck guest lists

0:42

14. Assign products to promoters

1:29

In this chapter

You’ll learn how to cancel guest list entries that have already been received, ensuring your attendance data remains accurate at all times.

Correct guest list entries in just a few steps

In this chapter, you’ll see how to undo the reception of an attendee who entered through a guest list.
This function is useful in cases of scanning errors, duplicates, or incidents at the door.

Access the list entry history

In the Access app, open the Lists module.
Select the list where the entry was recorded.
Tap the three dots → Entry list.

Here you’ll see all the accesses that have been made through that specific list.

Cancel a specific entry

Find the entry you want to unreceive.
Tap the three dots next to it.
Select Cancel.
Confirm the action.

✅ The entry will be cancelled and will no longer count as received.

This feature is key for maintaining accurate attendance control and avoiding errors in your final event reports.
Continue with the next chapter to discover more Box Office functionalities.