Differentiate Internal Groups from External Teams in PRO

Complete the module

1. Introduction to managing your team

2:24

2. Differentiate Internal Groups from External Teams in PRO

2:18

3. Sales Channels & Partnerships IN PRO

2:33

4. How to Grant Permissions in PRO

2:49

5. Generic vs. Event-Specific Links and How to Find Them in PRO

1:25

IN THIS CHAPTER

Want your attendees to be able to change the name on the ticket? We’ll show you how to activate name changes.

Getting started

Welcome to the internal groups and external teams chapter of the Users and Sales Channels Module of Fourvenues Academy. Let’s begin!

How to Create Internal Groups in Fourvenues

Internal groups are created from Settings > Users within your organization.
And they serve to:

Identify the user’s role at a glance
Set group tariff limits
Assign a group leader to monitor their sales.

Only users with administrator permissions or sales channel management can create users, assign them to a group, and accept requests.
Create a group called “Saturday PR”. Once the users are created, click on “New” > New group > Choose the group name.

How to add a user to an internal group

To indicate that a user belongs to a group, simply click on them and select the corresponding group. A user can belong to several groups. Then, click “Save”. Access the group to view members, assign group leaders, change the color, or set it as the main group.

How to Create External Teams in Fourvenues

External teams allow you to group users outside your company and collaborate with them only for specified events. They are ideal for occasional collaborations with a team not part of your organization or if you do not want them to collaborate on all your events.

Create a external team called “University Thursdays”. To do this, go to the arrow next to your logo > View all > 3 dots > register team > fill in the name you want to assign.

Request collaboration with the organization to be able to sell their events. We will delve into this in future chapters of Fourvenues Academy.

Now you know how to create internal groups and external teams! If you want to get the most out of Fourvenues PRO and take your business to the next level, continue to the next episode. Let’s go!