Renaming

Complete the module

1. Introduction to the advance tickets module

2:14

2. Ticket type configuration

2:50

3. Add-ons and discounts

3:45

4. Automations and statuses

2:59

5. Additional wizard data and information

2:42

6. Limit per sales chanel

2:53

7. Renaming

1:34

8. Reports and counts

1:51

9. Importing and exporting entries

1:38

10. Post-sale information

3:10

11. Invitations

1:29

12. Sales channels: Official and PR

1:25

13. Type of sale: PAYLINK

2:11

14. Type of sale: Cash and printed tickets

2:48

15. Recieiving tickets from Fourvenues Access

2:33

IN THIS ARTICLE

Do you want your attendees to be able to change the ownership of a ticket? We teach you how to activate name changes.

Firsts steps

Welcome to the renaming chapter of the Fourvenues Academy Ticket Module. In this chapter you will learn how to activate and configure name changes in our tickets. Let’s get started!

Configuration

From the event list screen, go to the configuration of an event, then to the ticket section and select the type of ticket. From the ticket type configuration, go to the options section and activate the option to allow name changes. It indicates that this option is activated by default when creating a ticket type.

Fourvenues allows you to set a fixed cost for changing the name of a ticket or for the customer to pay the difference in price between the first purchase and the current price of the ticket. This service will have a fixed cost for the organisation.

Name change

Your customer can make use of this service from the link www.fourvenues.com/cambio. Indicating the code of the ticket and the associated email.

After a ticket has been renamed, the QR code of the original ticket will be disabled and not recognised by the access applications and a new QR code is generated and sent to the new ticket-holder.

You will be able to view the total number of name changes made from the financial report on the main screen of an event.

Now you know how to set up name changes on your tickets! If you want to continue to get the most out of Fourvenues PRO and take your business to the next level, continue with the next episode. Let’s go!